ITS Departments
Department Responsibilities
Academic Technology Department
- Academic technology project consulting and support
- Media center
- Learning Management System
- End user application software training
- Web 2.0 applications
Enterprise Systems Department
- Banner, campus administrative computing systems
- Financial reports
- Electronic commerce
- Cognos business intelligence reporting and modeling
- Dickinson Gateway portal
- Enterprise support for open source software applications
Infrastructure Systems Department
- Campus network operations
- Network security
- Database management
- Data communication
- Network hardware
- Server setup and maintenance
- Cabling & infrastructure
- Inbound & outbound Internet services
- Telephone switch
- Cable television network infrastructure
- Satellite TV support
User Services Department
- Help Desk
- Field support
- Resnet field support
- Hardware and software evaluation, acquisition, deployment
- Equipment management
- Instructional spaces support, including Information Commons support
- High end printing
- Teleconferencing support
- Cell phone, telephone user support
- Training coordination